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PRIVACY POLICY

Chew’n’Joy Privacy Paw-licy

Last Updated: April 2025

Welcome to Chew’n’Joy, where your data is treated with the same care we give to our delicious chews—safely stored, responsibly handled, and never, ever shared with the wrong pack. 

1. Who We Are

We're Chew’n’Joy—makers of drool-worthy, healthy, and all-natural pet treats that bring joy to pets and peace of mind to their humans. Our website is here to help you sniff out the perfect chew, and we take your privacy seriously while you browse, buy, or just boop around.

2. What Info We Collect (And Why)

We collect only the essentials—no funny business. Here's what we gather and what we use it for:

  • Name, Email, and Shipping Address
    Why? So we can send your chews to the right bowl (or inbox).

  • Payment Info
    Why? To process your order safely and securely. Payment info is handled by certified third-party processors (like Stripe, PayPal, etc.—not by us directly).

  • Phone Number (optional)
    Why? In case your pup's treats need a little GPS help getting to you.

  • IP Address & Browsing Behavior
    Why? To improve our site’s chew-tastic experience and make sure you see what’s relevant (and cute).

 

3. Cookies (Not the Chewy Kind)

We use cookies to:

  • Remember your preferences 

  • Tail-waggingly personalize your experience 

  • See what’s working and what’s not 

You can adjust or delete cookies anytime through your browser. No judgment. We all have different tastes.

 

4. How We Use Your Info

We use your data to:

  • Fulfill your orders

  • Send updates, offers, and pup-dates (only with your permission!)

  • Improve our products, website, and customer experience

  • Keep things secure and fraud-free

We’ll never sell or rent your info. Pinky paw promise. 

 

5. Who Has Access to Your Info?

We only share your info with:

  • Trusted third-party partners (e.g., payment processors, shipping providers)

  • Marketing tools we use to wag-tail you with offers and updates

We make sure they treat your info like a sacred chew—no chomping, stealing, or sketchy stuff allowed.

 

6. Data Security

We protect your data like a dog guards its favorite toy. SSL encryption, secure storage, and limited access are part of our safety playbook.

 

7. Your Rights

You can:

  • Request deletion of your info

  • View what data we have

  • Correct your details

  • Opt out of marketing emails anytime (just click “unsubscribe”—easy peasy)

 

8. For International Pet Parents

If you're tail-wagging from outside the EU, please note: We’re GDPR-compliant. That means your data gets the same loving care whether you're in Paris, Poznan, or Pittsburgh.

 

9. Kids & Cubs

Our site isn’t intended for kiddos under 13. If you're underage, please don’t submit any personal info—or go play fetch instead! 

 

10. Questions? Contact Us!

Have a concern? A question? Or just want to say hi?
Email us anytime at: office@chewnjoy.com 
Chew’n’Joy HQ – Jedlinsk, Poland (HQ & distribution center) or Egypt, Cairo (Distribution center)

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